What are the Risks of a Call Handling Service?

05/07/2018

Trying any business is usually a risk, but there’s a difference between regretting £5 spent on bad coffee and finding out you don’t like your new contracted service provider. It’s…
Do You Want A UK Based Call Handling Service?

21/06/2018

Call Handling is a vital service we provide to our clients around the country. We hear a lot of people say they want a UK-based team, and Google search volumes…
Why Don’t People Leave Voicemails?

10/05/2018

A lot of business owners assume voicemail is as good as a receptionist. It’s a sensible (if flawed) assumption because voicemail mostly works in our personal lives. When people know…
How to Answer The Phone Professionally

26/04/2018

Despite modern advances, a phone call is still preferred by most UK customers. Have you ever called a business only for it to be answered in a way you didn’t…
How to Deliver Amazing Customer Service

21/02/2018

Remember that it’s “All because the lady loves milk tray” Do you remember the Milk Tray adverts? The one where the secret agent type goes to extremes to deliver Milk…
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