How Much Do Missed Calls Cost?

09/08/2018

Instead of a rather dry blog, we put together “The Missed Call Calculator” so you could see for yourself. Have a go. You might be surprised…
Call Handling or Call Answering?

02/08/2018

Believe it or not, there is a lot more to call handling than just basic message taking. Over the next few blog posts, I'm hoping to…
Is Winning an Award for Business Worth It?

26/07/2018

It’s award season for us. We’re working hard to enter several choice awards, but with so many to enter, so many categories, and such a lot…
How to Prevent Business Owner Burnout?

19/07/2018

After a meeting with a client this week, I’ve been thinking about “business owner burnout”. It's very common. We often push ourselves so hard that we…
How to Cope With Stress at Work

12/07/2018

Did you know that stress affects 1 in 5 of the working population and contrary to popular belief can affect everyone from the intern to the…
What are the Risks of a Call Handling Service?

05/07/2018

Trying any business is usually a risk, but there’s a difference between regretting £5 spent on bad coffee and finding out you don’t like your new…
How to Cope With Sickness in Business

28/06/2018

As small business owners, we know sickness can be crippling when you’re running a business. Whether it’s you or your staff, coping with sickness in business…
Do You Want A UK Based Call Handling Service?

21/06/2018

Call Handling is a vital service we provide to our clients around the country. We hear a lot of people say they want a UK-based team,…
Why Did Simon Cowell Give Up His Phone?

14/06/2018

In a recent interview, Simon Cowell revealed that he hasn’t been on his phone in 10 months. To a business owner (or indeed a regular person)…
How Do I Get My To-Do List Done?

07/06/2018

Well, that’s the million dollar question, isn’t it? Business owners never seem to have enough hours in the day, and one of the ways that plays…
The Office Genie