Congratulations, you’ve found “The best call handling service in the country – bar none!”

- Need more time to get your work done?

- Do you struggle to answer the phone?

- Fed up with having to call people back?

...Well, you’re in the right place!


As a business owner, the most important thing is having enough time. ​ Watch this video to discover how you can save time and money with The Office Genie.

How can the genies help you?

Call Handling
Call Handling

Free up your time and never miss a call again.

Appointment Booking
Appointment Booking

Handling your diary and calls, keeping your day on track.

Virtual PA
Virtual PA

Managing your admin, so you don’t have to.

Meeting Room
Meeting Room

Run your staff training or meet your clients.

How it works

1. Discovery

We book a discovery call so we can find out your exact needs. At this stage we can give you a quote on the phone, or we can create a proposal for you if your needs are more complex.

2. Agreement

Documents are exchanged and payments are set up.

3. Onboarding

We have an onboarding call to find out everything we need to know about your business, processes and systems!

4. Setup

Our Genies are trained, the systems are set up and just like magic, within a couple of days the Genies will be there to answer your calls.

Book a call with Lesley

Find out how The Office Genie can help your business…. Call us now on 01604 532103

Your customers deserve more than a human answering machine.

Why you can T-R-U-S-T us.

Here are five reasons why we are the right fit for your business:

We are professionally trained in call answering and customer service by an award winning company called First Impression Training with regular refresher sessions. Any new Genie to join our team is put through this mandatory training programme before answering your calls and handling your enquiries.

We have been publicly voted as Best Customer Service at the SME Northamptonshire Business Awards 2019

The way we work is very different to your standard call answering company. We are very personal in the ways in which we talk to your customers and prospects. We will learn your systems and processes to ensure a truly unique service and match how your team would deal each call.

Did you know that 80% of first-time callers will find someone else if they don’t get through first time. With our services, you are guaranteed to never miss a call again!

We are NOT a call centre, whether you receive 5 calls a month or 50 calls a day, we are an extension of your team and your callers will be none-the-wiser that we don’t work there with you. Meet your new team here.

Explore more

Who we can help

We work with a variety of different businesses across a number of sectors.

- Salons and Healthcare
- Finance and Legal Services
- Trades and Utilities
- Property and Lettings
- Businesses and Start-Ups
- Franchise Businesses
- Training & Coaching Services
- Business-to-Consumer Services

Money back guarantee

We know it can be risky trying a new business. The Office Genie gives you a one month, 100% money-back guarantee when you sign up to our services.

Meet the Genies

Our team of Genies deliver magical service day in, day out for all our clients.
Genie Jacqui
Genie Jacqui
Jacqui founded The Office Genie following over 20 years’ experience as a PA and Office Manager. She loves going the extra mile to WOW our callers.
Genie Lesley
Genie Lesley
With years of client-facing experience in her lamp, Lesley brings passion and energy to the team and always delivers on her promises.
Genie Sarah
Genie Sarah
Sarah is responsible for onboarding our new clients, training the Genies on them and looking after our existing clients, providing the best support and service.

What our clients say about us

Get Your Free eBook Today!

Discover why your answer phone is sabotaging your business.

If you want to stop sabotaging your own business then download this free eBook right now.