You can depend upon your Genie to handle all of your inbound calls while you are away. Your Genie VPA will be fully briefed by you on your company, and will work exactly as though part of your business.

With The Office Genie Holiday/Short Term Cover you can be sure that all your calls will be personally answered in your business name and either a message taken, or your specific instructions passed on to your callers. Your Genie VPA is highly trained and able to professionally represent your business in your absence.

The service includes:

  • A dedicated telephone number answered personally in your business name
  • An email of all messages at the end of your holiday (or daily if you prefer)
  • Access to the GenieDesk for personal retrieval of messages. You can retrieve your messages by a number of methods:
    • Call your dedicated number and your Genie VPA will read your messages to you.
    • All messages will be sent to your chosen email address.
    • If selected, all of your messages can be sent by SMS text. This will ensure you will always get your messages, any time and anywhere in the world.

With The Office Genie Holiday/Short Term Cover service, you can now enjoy your time away from the office, safe in the knowledge that your business is still capturing every new lead and your existing customers are being cared for. We can even offer you Saturday cover and 24/7 Call Handling (additional charges may apply) in addition to our standard Monday to Friday 9am to 5.30pm hours.

Learn more about taking messages, forwarding messages, out of hours voicemail, and transferring calls.