How to Answer The Phone Professionally


Despite modern advances, a phone call is still preferred by most UK customers. Have you ever called a business only for it to be answered in a way you didn’t…
How to Deliver Amazing Customer Service


Remember that it’s “All because the lady loves milk tray” Do you remember the Milk Tray adverts? The one where the secret agent type goes to extremes to deliver Milk…
The Office Genie