How to Answer The Phone Professionally


Despite modern advances, a phone call is still preferred by most UK customers. Have you ever called a business only for it to be answered in a way you didn’t…
What’s the Biggest Mistake to Make in Business?


I’m sure you’ll agree there isn’t really one biggest mistake to make in business, but bungling your first impression has got to be in the top three, hasn’t it? Let’s say…
How Much Does a Call Handling Service Cost?


This is really a two-part question. Part one is what you want to know, so we’ll start there. How much a call handling service costs - broadly speaking- depends on…
The Office Genie